Run the Floor
Staff Scheduling & Permissions
Give every employee their own login, decide exactly what each role can touch, and put the schedule where everyone can see it.
Staff management in Birdie means each employee gets their own login with a role that fits the job. Permissions decide who can refund, rebook, or see reporting. Schedules put the right people on the floor, and every action ties back to a name instead of a shared admin account everyone knows the password to.
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The admin password lives on a sticky note.
Everyone logs in as the same account, so every mistake is anonymous and every departure means rotating the password — if anyone remembers to.
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The schedule is a group chat.
Who opens Saturday lives in a thread nobody scrolls back through. Shifts get missed, swaps go unrecorded, and the answer is always “check your texts.”
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The weekend part-timer can see everything.
One level of access means the newest hire has the same view as you: revenue, refunds, member records. That is not a trust problem, it is a software problem.
Roles and permissions, per person
Each employee gets their own login with a role that fits the job. Who can refund, who can rebook, who can see reporting — decided once, enforced everywhere.
- Individual logins, no shared account
- Money-touching actions gated by role
- One switch to turn off a departure
Staff schedules the whole team can see
Shifts live in Birdie next to the tee sheet, so who is working and who is on the floor is one view instead of a group chat and a whiteboard that disagree.
- Schedule alongside the tee sheet
- One place to check, for everyone
An activity log with a name on every action
Refunds, rebookings, overrides — each one is recorded with who did it and when. Questions about last Tuesday get answered by the log, not by asking around.
- Actions tied to individual logins
- Timestamped, reviewable history
Pairs with
Common Questions
1 Does every employee get their own login?
Yes, and that is the point. Individual logins mean individual permissions and a clean record of who did what. When someone leaves, you turn off one account instead of rotating a shared password.
2 Can I control who issues refunds?
Yes. Refunds, discounts, and other money-touching actions can be limited by role, so counter staff can run the floor without being able to move dollars.
3 Can staff see revenue numbers?
Only if their role allows it. Reporting visibility is a permission like any other — managers get the full picture while part-time staff see just what their shift requires.
4 Is there a schedule my team can check?
Yes. Staff schedules live in Birdie alongside the tee sheet, so who works when is one view everyone can check — not a group chat and a whiteboard that disagree.